ENZO FX GLOBAL MARKETS LIMITED LIABILITY COMPANY

These Terms and Conditions (the “T&C”) regulate the contractual relationship between the parties, ENZO FX GLOBAL MARKETS LIMITED LIABILITY COMPANY (“ENZO FX GLOBAL MARKETS LLC”, “ENZO FX”, “we”, “us”, or “our”) and You, as the Trader (“you”, “your”, “user”, or “customer”).

These ENZO FX GLOBAL MARKETS LLC T&C govern rights and obligations in connection with the use of services provided by ENZO FX GLOBAL MARKETS LLC (the “Services”), offered mainly through the website https://enzofx.com (the “Website”).

Meaning of definitions

In these Terms and Conditions, here are the meanings of the following definitions, which will be constantly used in the text:

“Account/Trading Account” – a trader’s personal account created by you using your personal details to enable you to use the services of ENZO FX on the website https://enzofx.com.

“Customer/Trader/User” – the user of our services.

“Demo account” – a simulated trading account provided by the Company to users over the age of 18 without the necessity of Know Your Customer (KYC) requirements. The purpose of the demo account is to allow users to practice trading strategies in a risk-free environment.

“Demo trading” – a simulated market environment offered by ENZO FX that aims to recreate the experience of real trading as closely as possible.

“Deposit” – means the amount of money that you need to deposit into your Account to enter into and maintain trading activity.

“Know Your Customer” (also defined as KYC) is the process of verifying a Customer’s identification information to ENZO FX.

“Services” – means the ENZO FX services.

“Us/we/our/company” – means ENZO FX GLOBAL MARKETS LLC, which is incorporated under the laws of Costa Rica with registration number: 4062001308862 and registered address: San José, San Jose, Mata Redonda, Las Vegas neighborhood, blue building diagonal to La Salle High school.

“Website” – https://enzofx.com.

“Precious Metals CFDs” – Contracts for Difference (CFDs) that derive their value from the price fluctuations of precious metals such as gold, silver, platinum, palladium etc.
“Forex” – the trading of foreign exchange (forex) involves the exchange of one currency for another at an agreed-upon exchange rate.
“Index CFDs” – Contracts for Difference that track the performance of specific market indices.
“Share CFD” – Contracts for Difference representing ownership in individual companies’ stocks.
“Energy CFDs” – Contracts for Difference tied to the price fluctuations of energy commodities such as crude oil, natural gas, and other energy products.
“CFD Cryptocurrency” – Contracts for Difference that mirror the value of various cryptocurrencies.
“Spread”  –  the difference between the buying (ask) price and the selling (bid) price of a currency pair. It represents the cost of trading and is measured in pips.
“Leverage”  –  a financial tool that allows traders to control a larger position size with a smaller amount of capital. Leverage magnifies both potential profits and losses.
“Commission”  –  a fee charged by ENZO FX for executing trades. It can be fixed or variable and is separate from the spread.

About us

ENZO FX is a brand owned by ENZO FX GLOBAL MARKETS LLC, a company registered and established under the laws of Costa Rica. The company’s registration number is 4062001308862, and the address is San José, San Jose, Mata Redonda, Las Vegas neighborhood, blue building diagonal to La Salle High school.

«You», «User», or «Trader» means a person who agrees to all these Terms and Conditions.

These Terms and Conditions represent the rules and regulations of the ENZO FX website, found at https://enzofx.com. By accessing this website and registering a personal account, you accept and agree to these Terms and Conditions. In case you do not agree to these Terms and Conditions, terminate the usage of the website – https://enzofx.com, immediately. Any user has no right to a refund. A refund of deposits from blacklisted countries is the only circumstance under which a refund is possible. Once a customer signs up, we understand he/she agrees with the current T&C. Please read these Terms and Conditions carefully. You are under no obligation to use the services provided by ENZO FX if you do not agree or understand any portion of these Terms, nor should you use the services unless you understand and agree to these Terms.

Any material downloaded, opened, viewed, printed, read, or used from the website will be defined as acceptance of the Terms and Conditions.

ENZO FX GLOBAL MARKETS LLC follows the laws of República de Costa Rica.

Law and jurisdiction

These terms and Conditions are governed by and constructed under the laws of República de Costa Rica.

1. Introductory provisions 

1.1. These Terms and Conditions govern your rights and obligations in connection with the use of the Services provided by ENZO FX GLOBAL MARKETS LLC.

1.2. ENZO FX services consist of the provision of tools for trading with different instruments on financial markets and the tool of demo trading.

1.3. By registering on the website or, where registration is not required, not later than by your first use of the services, you are entering into a relationship with us, the subject of which is the provision of the trading services such as:
1.3.1. Precious Metals CFDs: users can engage in trading contracts that track the value of precious metals like gold, silver, platinum, palladium etc.

1.3.2. Forex Trading: users can participate in the forex market by trading CFDs based on different currency pairs.

1.3.3. Index CFDs: users have the opportunity to speculate on the performance of market indices through CFDs.

1.3.4. Share CFD Trading: users can trade contracts representing ownership in individual company stocks through CFDs.

1.3.5. Energy CFDs: users can trade CFDs linked to the price movements of energy commodities such as crude oil, natural gas etc.

1.3.6. CFD Cryptocurrency Trading: users can speculate on the value of cryptocurrencies through CFDs that mirror the performance of various digital assets.

1.3.7. Demo trading: a simulated market environment offered by ENZO FX that aims to recreate the experience of real trading as closely as possible.

1.4. Between ENZO FX GLOBAL MARKETS LLC and Trader, additional agreements may be concluded that will provide additional rights and obligations of the parties, and this issue will already be settled on the basis of additional agreements between mentioned parties.

1.5. The services provided by ENZO FX are only intended for persons over the age of 18. Registering on the website, the user confirms that he/she is over 18 years of age. Using ENZO FX services is prohibited for those, who are under 18 years of age.

1.6. ENZO FX is not intended to provide financial, legal, tax or investment advice or recommendations unless specifically identified as an individualized recommendation in writing. You are solely responsible for determining whether any self-directed investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. You should consult your legal or tax professional regarding your specific situation.

2. Services

2.1. You can order the services through the ENZO FX website by completing the appropriate registration form and getting an appropriate type of account.

2.2. ENZO FX offers a variety of Trading account types tailored to your preferences, including Enzofx Mini, Enzofx Standard, Enzofx Low Spread, Enzofx Pro, and Enzofx Inter, detailed description of every type you can find on our website https://enzofx.com. These trading accounts provide access to live trading and are subject to Know Your Customer (KYC) verification. Each account type is designed to cater to specific trading preferences, enabling you to make an informed choice that aligns with your trading objectives.

2.3. ENXO FX offers a Demo account that offers a risk-free environment for practice. These accounts require your email for registration and allow you to explore our platform’s features and test your strategies without any financial commitment.

2.4. All information that the user provides to us during the registration process must be true, complete, and up-to-date. Each user must immediately notify ENZO FX of any change in his/her data or update the data. Every user is responsible for all the provided data being accurate, real and up-to-date.

2.5. During the trading on the website, you may perform any transactions, unless these constitute forbidden trading strategies or practices. You also agree to follow good market standard rules and practices for trading in financial markets (risk management rules).

2.6. ENZO FX provides the service of Precious Metals Contracts for Difference (CFDs), allowing clients to engage in speculative trading activities that are derived from the price fluctuations of precious metals, including but not limited to gold, silver, platinum, and palladium.

2.7. ENZO FX offers clients the opportunity to trade Foreign Exchange (Forex) through Contracts for Difference (CFDs). Clients engage in trading currency pairs, speculating on the movement of exchange rates.

2.8. Through Index Contracts for Difference (CFDs), ENZO FX enables clients to speculate on the performance of market indices.

2.9. ENZO FX facilitates trading in Contracts for Difference (CFDs) that represent ownership in individual company stocks. This service allows clients to speculate on stock price movements without direct ownership.

2.10. Trading Energy Contracts for Difference (CFDs) with ENZO FX permits clients to speculate on the price changes of energy commodities, including but not limited to crude oil and natural gas.

2.11. ENZO FX provides the service of trading Contracts for Difference (CFDs) that track the value fluctuations of various cryptocurrencies.

2.12. You acknowledge that ENZO FX has access to information about the trades that you perform on the website. You grant us your consent to share this information with persons/entities who are in a group with us or who are otherwise affiliated with us, and you grant us and these persons/entities your consent and authorization to handle this information of their own will. You agree that these activities may be performed automatically without any further consent, consultation, or approval on your part is necessary and that you are not entitled to any remuneration or revenue associated with the use of the data by ENZO FX.

2.13. We bear no responsibility for the information displayed on the website nor for any interruption of, delay, or inaccuracy in the market information displayed during the process of registration.

3. Personal accounts

3.1. You need to have an active Demo Account to use the demo trading option.

3.2. To register for a demo account, users are required to provide a valid email address. By proceeding with the registration of a demo account, users affirm that they are aged 18 and above.

3.3. Upon successful registration, users will be granted a virtual fund of 50,000 USD, specifically designated for risk-free strategy testing. Please note that these virtual funds do not hold any actual monetary value.

3.4. Each user is eligible to register up to 5 demo accounts. These demo accounts will remain active for a period of 90 days from the date of registration.

3.5. You need to have an active Trading Account before you can get access to live trading with ENZO FX.

3.6. The user is liable for the authenticity of the provided documents such as Passport/ID/Driving license or their copies. ENZO FX has the right to refuse the user to open and maintain a trading account if the information stated in the registration form is not valid.

3.7. Access to ENZO FX services is granted upon the successful payment of the initial deposit, which is determined based on the selected account type. The payment can be made using the available methods on the website.

3.8. After the process of registration, providing all information mentioned above, and making an initial payment, our team starts to review the provided information and proceeds with KYC (know your customer) check, the procedure of what is mentioned in the personal account of the user. KYC must be completed to open a Trading Account for you.

3.9. You are responsible for providing us with correct and accurate information, and we may rely on the information you provide unless we have reason to believe that the information you provide is inaccurate. If there are any changes to the information you provided, you must notify us in writing via email support@enzofx.com or via online chat which is available 24h from Monday to Friday

3.10. In case any personal data changes the user must update it in his/her account.

3.11. Without providing all requested information properly, any user can`t use ENZO FX services.

3.12. Users are allowed to open a maximum of five accounts on our platform.

3.13. Providing information during the process of registration, the user automatically confirms that all the data provided by him/her is correct in accordance with the Terms and Conditions, and the account of such a user is registered for the first time and does not have duplicates on the website.

3.14. In case you have any questions or difficulties throughout the registration, please contact our support team via email support@enzofx.com or via online chat which is available 24h from Monday to Friday.

4. Use of services, website, and other content

4.1. The website and all services, their appearance and all applications, data, information, multimedia elements such as texts, drawings, graphics, design, icons, images, audio, and video samples, and any other content that may form the website and the services (collectively as the “Content”), are subject to legal protection according to copyright laws and other legal regulations and are the property of ENZO FX. We grant you limited, non-exclusive, non-transferable, non-assignable, non-passable, and revocable permission to use the Content to use the services for your personal use and following the purpose for which the services are provided. The Content is not sold or otherwise transferred to you and remains the property of ENZO FX.

4.2. All trademarks, logos, trade names, and other designations are the property of ENZO FX and we do not grant you any authorization to use them.

4.3. Both the Customer and ENZO FX undertake to act by the principles of fair dealing in the performance of the contract and in mutual negotiations and, in particular, not to damage the legitimate interests and good reputation of the other party. The customer and ENZO FX will resolve any possible disagreements or disputes between them per these Terms and Conditions and the applicable laws.

4.4. Except for the rights set out in these Terms and Conditions, we do not grant you any other rights relating to the services and other Content. You may only use the services and other Content as set out in these Terms and Conditions.

4.5. When accessing the services and other Content, the following is prohibited:

4.5.1. to use any tools that may affect the operation of the website and services or may be designed to exploit errors, bugs, or other deficiencies of the website and services;

4.5.2. to use automated means to view, display or collect information available through the website or services; and

4.5.3. to make copies or back-ups of the website and other Content;

4.5.4. to reverse-engineer, disassemble, decompile or otherwise modify the website and other Content;

4.5.5. to sell, rent, lend, license, distribute, reproduce, spread, stream, broadcast, or use the services or other Content otherwise than as permitted;

4.5.6. to circumvent geographical restrictions or any other technical restrictions;

4.5.7. to use any other tools or means the use of which could cause any damage to ENZO FX.

4.6. The provisions of clause 4 are not intended to deprive the Customer of the Customer’s consumer rights which cannot be excluded by law.

5. Security of access to the account

5.1. After opening an Account, the user is solely responsible for not revealing (intentionally or accidentally) his/her email address and his/her password. In case the user has lost or forgotten his/her login data, he/she can recover the account’s password on the website.

5.2. In case of unauthorized access to the account and/or any other violation of security, the user must immediately notify ENZO FX via email support@enzofx.com or online chat that is available 24h from Monday to Friday. Furthermore, the user agrees to provide all evidence of such unauthorized access upon request.

5.3. In case the user does not notify the company, under no circumstances we are liable for any damage exposed by the user as a result of abuse of his login data by another person. That is the loss of access to the account of the user or unauthorized access to the personal account by another person is under the responsibility of the user only.

6. Transfer of accounts

6.1. You cannot pass, sell, or deposit your account to another person. This prohibition also includes transferring any assets of any value, including but not limited to ownership of accounts, deposits, rights, and/or claims due to these assets, legal, commercial, or otherwise. The prohibition also includes, but is not limited to trading, pledging, brokering, assigning, hypothecation, usufruct, and/or gifting due to a fiduciary, or any other third party, company, legal entity or natural individual, association, and/or foundation in any form.

7. Personal identification

7.1. By taking into account the user`s rights which are granted to him/her for using the website and services, the user ensures, confirms, and agrees to the fact that:

7.1.1. The website and services provided by ENZO FX GLOBAL MARKETS LLC are intended for people over 18 years old as was mentioned in clause 1.5 of current Terms and Conditions.

7.1.2. All information provided by the user to ENZO FX is proper, accurate, and up to date.

7.2. By agreeing to the Terms and Conditions, the user provides ENZO FX with the right to conduct reviews/identification/verification (at the discretion of ENZO FX). Additionally, we will have the right, if required, to conduct reviews/identification/verification of your personal data, contact details, and age from third parties in order to confirm the identity of the user.

7.3. In case the information provided by the user is false, misleading, inaccurate, and/or otherwise incomplete, it is considered a violation of the Terms and Conditions of ENZO FX. That is, if the provided information does not match your documents, ENZO FX has the right to close/block/remove the account of the user immediately and/or refuse to provide services to the user. This means that the user will no longer be able to access or use the website, in addition to any other actions.

7.4. If the ENZO FX is unable to check the information of the user, it has the right to temporarily close the account until the necessary information is uploaded for review. Additionally, if the information is not received after all, and we are not able to verify the user, ENZO FX has the right to refuse to provide any services, and completely remove/block the account of the customer or cancel his/her subscription. In that way, ENZO FX is not obligated to refund money for any services.

7.5. The user commits completely to the general methods, procedures, and rules for providing services on the Internet. The user understands her/his responsibility to guarantee the correctness of the provided information regarding personal data, trading history, use of instruments, transactions, and others. The user ensures to avoid any actions that may harm the reputation of ENZO FX.

8. Closing of the personal account

8.1. The Account can be closed/deleted at any time, to do so, please contact the support service via email support@enzofx.com or via online chat which is available from 24h from Monday to Friday.

8.2. In case the user closes/deletes the personal account, funds for it will not be refunded.

8.3. The account is subject to closure or cancellation in case the user does fraudulent actions. In addition, the user will be prohibited from opening a new account on our website and using our services.

8.4. The account will be deactivated if no balance, position, or activity is present within a 60-day period. Reactivation will occur automatically upon a successful deposit top-up.

8.5. Prior to closing/deleting the account, the user will be notified via email or via phone call using the contact information provided.

9. Transferring money to/from the personal account

9.1. ENZO FX proposes a wide range of methods of payment such as bank transfer, electronic payment or payments via a local payment provider, available on the website. The methods of payments may vary from country to country and may be changed from time to time by us. The user must pay any fees that the payment system may charge, the funds deposited into the account on the website do not include any fees.

9.2. The Client has the right to control depositing funds into and withdrawing funds from the Client’s trading account. Users can access the Trader Room in their Personal Account to initiate a withdrawal by selecting the “Withdraw” option.

9.3. Client funds must be deposited or withdrawn from the Client’s personal credit card, debit card, bank account or payment system. Bank account, debit card, credit card or payment system names and identification that do not correspond with that of the Client’s verified documents or declared name, will be deemed as a third-party deposit or withdrawal. Deposit or withdrawal of funds to and from third parties cards, payment systems or bank accounts is strictly prohibited. 

10. Charging

10.1. Users are responsible for paying all the fees owed to ENZO FX. You agree not to make any chargebacks and/or refuse or cancel any payments made by you regarding the provided services. You will indemnify ENZO FX for any chargebacks, denials, or cancellations of payments you make, and any losses incurred by us as a result.

10.2. You agree to pay all applicable fees such as Spread(s), Commissions and Swap(s) that apply on our Website. Any fees applicable to your transactions with us may change from time to time.

11. Bonus System

11.1. ENZO FX offers a range of bonuses to enhance your trading experience. These bonuses can vary in nature and value. To access detailed information about the available bonuses and their specific terms, visit our website https://enzofx.com.

11.2. All bonuses offered are subject to change. We strongly recommend that users stay informed about available bonuses and their associated terms and conditions by regularly visiting our website https://enzofx.com. This ensures that users have access to the most up-to-date information regarding bonus offerings and their implications.

12. Restrictions

12.1. ENZO FX allows Customers to register and become a Trader only to those, whose countries and territories permit the use of the website. It is the responsibility of visitors to this website to ascertain the terms of and comply with any local law or regulation to which they are subject.

12.2. Access and usage of our website are strictly prohibited in certain countries, including but not limited to the United States, North Korea, Afghanistan, India, China, Iran, and Belarus. The list of restricted countries is subject to change and may include additional countries.

12.3. If you have a problem with access to the website not caused by the matter above, please, contact the support service via email support@enzofx.com or online chat which is available 24h from Monday to Friday.

13. Taxation

13.1. The client agrees and understands that he is solely responsible for all documents, tax returns and reports that must be submitted to any appropriate authority, whether governmental or otherwise, and for the payment of all taxes (including, but not limited to, any transfer taxes or added value) arising out of or in connection with his trading activities with the Company under this Terms and Conditions.

14. Fraudulent activity and responsibility

14.1. ENZO FX GLOBAL MARKETS LLC follows a strict anti-fraud policy and does not tolerate any illegal or fraudulent activity throughout the use of the website https://enzofx.com.

14.2. In the event of any misconduct, ENZO FX has the right to close your personal account, block access to the website and take legal actions against the unscrupulous user.

14.3. Fraudulent activity includes:

• working with other users for profit,
• using methods of cheating to multiply profit,
• fraud with payment providers,
• making chargebacks using credit cards,
• providing false information, such as false personal data,
• other types of fraud.

14.4. Any software bugs detected by the user must be reported to our client support team via email support@enzofx.com or via online chat which is available 24h from Monday to Friday. It is strictly forbidden to abuse bugs to your advantage or at the disadvantage of other users. 

14.5. During the use of the ENZO FX services, it is prohibited to:

14.5.1. knowingly or unknowingly use trading strategies that exploit errors in the services such as errors in the display of prices or delays in their update;

14.5.2. perform trades using an external or slow data feed;

14.5.3. perform, alone or in concert with any other persons, including between connected accounts, trades or combinations of trades the purpose of which is to manipulate trading;

14.5.4. perform trades in contradiction with the Terms and Conditions of the ENZO FX;

14.5.5. use any software, artificial intelligence, high speed or mass data entry which may manipulate, abuse, or give you an unfair advantage when using our services;

14.5.6. otherwise, perform trades in contradiction with how it is actually performed or in a way that establishes justified concerns that ENZO FX might suffer financial or other harm as a result of the user’s activities.

15. AML and KYC procedures

15.1. ENZO FX must comply with AML and KYC rules and take appropriate measures to prevent money laundering and terrorism financing activities on its website. ENZO FX is committed to complying with AML requirements per applicable laws. The rules and regulations governing these policies are outlined in a separate document titled “ENZO FX Anti-Money Laundering & Counter-Terrorist Policy”.

15.2. These Terms and Conditions do not allow and actively pursue the aim of preventing money laundering and any activity that contributes to money laundering or the financing of terrorists or criminal activities.

16. Cookies and user data

16.1. As for most websites, https://enzofx.com uses cookies. Cookies are small text files, usually consisting of letters and numbers, which are stored on your computer, tablet, or mobile device when you access any website. Cookies are accepted by your web browser and serve to identify your device.

16.2. We use cookies to improve the performance of our website and to gather and transmit information about your visit to the website. These include the number of visits, the average time spent, the pages accessed, your browser history on the website, and other statistics that enable us to deliver the appropriate content matching your preferred interests.

17. Disclaimer of warranty

17.1. ENZO FX puts effort into providing you with the highest quality and security services. You agree to the fact that the services and the content you use are at your own risk. That is, you and only you are responsible for any damage to your computer system, or loss of data as a result of downloading files, software, services, and/or any graphics, or other content. Services and content are provided «as is».

17.2. Although the content of this website is based on information that we consider to be reliable and endeavor to keep current, we don’t warrant that any information on this website is current or accurate. To the extent permitted by law, we don’t accept any responsibility arising in any way from errors in, or omissions from, the information on this website. The products and services described on this website vary from time to time and may not always be available or may be restricted.

18. Force majeure

18.1. In case of failure or delay in the fulfillment of any of our obligations due to force majeure, ENZO FX disclaims any responsibility. Force Majeure may be considered as events that are not under our reasonable control, namely, but not limited to, wars, natural disasters, civil unrest, public communications or network disruptions, industrial disputes or DDOS attacks, and similar Internet attacks that have an adverse effect.

19. Changes to the Terms and Conditions

19.1. Our Terms and Conditions are subject to changes, which will be published on our website. ENZO FX has all the rights to expand the Terms and Conditions at its discretion. The user of the website agrees to the fact that changes and amendments listed on the platform come into effect, immediately. It is under the responsibility of the user to be updated and aware of the Terms and Conditions that are in force at that moment. In case the Trader disagrees with the Terms and Conditions or the latest changes, he/she needs to stop using our website or has to delete his/her account, if applicable. However, in case of continuation of use of the website, after the amendments to the Terms and Conditions come into effect, it will be taken as your consent to the changes. These Terms and Conditions can be found in different languages, but the principles are the same. In the instance of inconsistencies between the different language translations, please be aware that the English version should be regarded as the primary one.

20. Complaints

20.1. In case you have any complaints concerning our website or services offered by ENZO FX GLOBAL MARKETS LLC, please do not hesitate to contact our support team via email support@enzofx.com or online chat which is available 24h from Monday to Friday. 

20.2. All the complaints are processed by our managers responsible for the complaints. They are equipped with all the qualities to ensure your complaints are solved easily and quickly.  The time of handling your complaints depends on its nature and its urgency.

BONUS Policy

EnzoFX offers a number of attractive reward features to its new and regular customers. Bonuses and one-time trading credits awarded to Clients are part of the Company’s promotions program.

It is clarified and emphasized that the decision whether to grant a trading benefit to a certain client is at the Company’s sole and exclusive discretion.

The trading benefit policy hereinafter is subject to the main “Terms and Conditions” as they are from time to time updated and can be found on the Company’s website

There are three types of Bonuses as mentioned below:

• Non-losable Bonuses: Non-Losable bonuses are promotional funds provided by the broker that can be used tradable to boost some extra margin but may be subject to certain conditions and restrictions. Clients can receive these bonuses for every deposit made.

• Losable Bonuses: Losable bonuses are promotional funds provided by the broker that can be used tradable to boost some extra margin and equity but may be subject to certain conditions and restrictions.

The key features of non-losable bonus and losable bonuses are:

• Usage Restrictions: non-losable bonus and losable bonuses are often restricted in terms of their usability. Traders may be allowed to use these bonuses for trading purposes but cannot withdraw them directly. Instead, profits generated from trading with non-losable bonus and losable bonuses can usually be withdrawn subject to meeting specific requirements mentioned in this document.

• Trading Volume Requirements: Brokers may require traders to achieve a certain trading volume or turnover before they can withdraw profits made with losable bonuses. This requirement ensures that clients actively engage in trading activities and use the bonus as intended. Please see T&C below

• Time Limitations: non-losable bonus and losable bonuses may have an expiration date or time limit within which traders must meet the trading volume requirements to be eligible for profit withdrawals. If the requirements are not met within the specified time frame, the bonus and any associated profits may be forfeited.

• At the same time, Clients can only have 1 type of bonus: Non-losable Bonus or Losable Bonus. 

• Extra balance Bonus: Extra balance Bonus also known as redeemable or cashable bonuses, are promotional funds that are provided directly to the balance of Clients by the broker and can be withdrawn by the trader under certain conditions. The main characteristics of Extra-balance bonuses are:

1. Withdrawal Eligibility: Extra-balance bonuses are typically available for withdrawal once specific criteria are met. These criteria may include achieving a certain trading volume or fulfilling other conditions outlined in the bonus policy.
2. Conditions for Withdrawal: Traders must fulfill the stated requirements, such as meeting the trading volume targets or holding the bonus funds for a specified period, to be eligible for the withdrawal of the bonus and any associated profits. Please see articles below for conditions
3. Transparency: The terms and conditions for non-losable bonuses are usually more straightforward and transparent compared to losable bonuses. Traders have a clearer understanding of the bonus terms and the steps required to fulfill withdrawal conditions.

PLEASE READ ALL TERMS & CONDITIONS BELOW BEFORE ACCEPTING A BONUS BENEFIT.

Terms and Conditions

• All bonuses’ insertions (deposits) are final and at the sole discretion of the Company.

• All bonuses can be removed (withdrawn) at the absolute discretion of the Company.

• Clients may not withdraw the bonuses and/or any profits generated from the said bonus unless the Client complies with the applicable trading requirements (see point 8) as may be amended from time to time or as communicated to the Client.

• Provided that the following conditions have been met the Client is entitled to withdraw a maximum of US $250, without falling within these Terms & Conditions:

• The minimum amount has been deposited;
• Equity of the client excluding the bonus is higher than the withdrawal amount.

• In the case where only the bonus remains in the account the bonus will be removed.

• Once a Client accepts the bonus, and the bonus is added into the trading account, it must be noted that the bonus amount is used first as a Margin requirement for opening a trade.

• Where a Client has been awarded a Bonus and the Trading Account holds positions that incur losses, during a period where the bonus is active, any losses resulting from the trading will be deducted first from the actual deposited amount then from the bonus.

• Withdrawal Restrictions:

• To be able to withdraw profits generated by using the bonus, the Client must generate a trading volume as per the below:

• With losable Bonuses and non-losable Bonus: For every $20 bonus received, customers need to trade at least 1 lot of Gold or Forex. 

• With Extra balance Bonus: For every $15 Extra balance Bonus received, customers need to trade at least 1 lot of Gold or Forex, 

• The trading volume requirement must be achieved within 30 days (or less, depending on the broker decision), from the date that the bonus is awarded.

• Any withdrawal of funds, other than as per point 4 above, from a trading account before completing the bonus conditions described in 8a and 8b and 8c will immediately nullify the bonus and any profits made using the bonus. i.e., the following shall apply:

• Bonus is removed from the account
• Profits made using the bonus are removed from the account
• The balance is withdrawable on Client demand

• Upon expiration of the bonus (30 days), profits made using this bonus will be automatically canceled if the Client will not manage to achieve the required trading volume.

• Any indication of fraud, scalping, manipulation, cash-back arbitrage, scalping or other forms of deceitful or fraudulent activity based on the provision of the bonus will nullify the account and any or all profits generated. The decision whether a customer is abusing and/or manipulating the Company’s trading platform, and/or its bonus policy is at the Company’s sole and exclusive discretion, and this is final.

• The Company reserves its right to revoke or change its Bonus Policy at any time as this will be displayed on the Company’s website.

• To qualify for any of the Company’s Bonus Promotions you must:

• Be a Client of the Company.
• The account should be approved by the Compliance Department.
• Have made the minimum deposit required (if any);
• Have accepted the bonus and all the Bonuses Terms & Conditions

Receipt of the bonus effectively means use of the awarded bonus and your own money. Per 8a hereinabove withdrawal of profits or bonuses will not be possible until the required volume is completed. In case of losses the amount available for withdrawal will be your equity less bonuses.

Upon fulfillment of all the conditions in point 12 hereinabove the bonus will be applied to your trading account within three (3) business days.

If you do not wish to receive the bonus or if you wish to cancel it, you may notify the Customer Support Department of your wish via email to the following email address: support@enzofx.com

The Company is the sole arbiter of these Bonus Terms and Conditions and any other issue arising under this promotion. Exceptions to these are at the sole discretion of the Company’s management and any decisions to this effect are final. The Company reserves the right to amend, withdraw or restrict this offer at any time without any notice to the Client.

The Company will not be held liable for any losses incurred by you because of your trading in relation to this offer. There is a substantial risk that you may lose all your initial investment.

Bonus Limitation:

Extra Balance Bonus becomes free of limitations after the required traded volume is reached and confirmed by the system. The system verifies whether the volume has been reached each time the “My Account” page is opened or reloaded by the client, but at least once per day during settlement.

Before the required traded volume is reached the Bonus will be automatically canceled in one of the following circumstances:

• Any outgoing transfer will cancel the Bonus;
• The required traded volume is not reached within the specified deadline;
• The client requests the cancelation of the Bonus;

Bonus Disclaimer:

Bonuses are offered exclusively based on the management’s discretion. While bonuses have some advantages, you do not have to accept them.

Bonuses require a trading turnover which might be beyond your reach. You are advised not to accept any bonuses unless you understand Bonus Terms and Conditions and you are committed to trading over a long period

Copy Trading

The terms that will apply when using the copy trading platform. The provisions in this Chapter apply in addition to all the Chapters referred to in this Agreement which apply to all of our services.

Copy Trading Platform

1. Our copy trading platform provides the ability to interact, follow and copy other traders and/or strategies as well as “copy trading features”. Copy trading features include account information, trading histories, risk profiles, and other information in relation to Managers and/or strategies.
2. Copy trading allows traders (the “Investor”) to copy trades from other traders (the “Manager”). By accepting to follow a strategy, the Investor authorizes us to automatically recreate all the trades placed in the Manager’s account into the Investor Account without any prior consultation, consent or approval.

Investor

• The Investor, by following a strategy of a Manager, hereby agrees to the following:

a) To authorize and instruct the Manager to act on his/her behalf as he/she deems appropriate and in accordance with the specific strategy;

b) To authorize the Company to perform all the necessary actions on the Investor’s behalf in order to facilitate the subscription to a strategy. These include, but are not limited to, executing, on the behalf of the Investor and as triggered by the Manager’s actions, the opening of past and new positions as well as pausing the opening of any new positions, closing all open positions, and exiting the subscription all together. The Company shall have all systems necessary in place to facilitate all of the aforementioned actions and will act in good faith. However, the Investor agrees to not hold the Company responsible for any financial losses that might be directly or indirectly related to the performance of any such systems. Such cases include, but are not limited to, network connection disruptions, data center outages, server instances malf unctions and third party software bugs. Please refer to Sections 17, 19 and 20 of this Agreement f or more information;

c) Any strategy selected to be followed by the Investor will be followed in proportion to the Investment Amount the Investor chooses to allocate. Such proportion is calculated by taking into consideration the Manager’s equity and leverage and adjusting them to the Investment amount and leverage of the Investor. Subsequent balance operations or leverage changes on the Manager’s behalf which affect the proportion will be automatically reflected and a new proportion ratio will be applied such as to maintain the initial allocation proportion.

d) To authorize and instruct the Company to transfer the Manager’s commission from the Investor Account to the account allocated by the Manager for this purpose at the closing of each trade by the Manager.

The Investor acknowledges and accepts that by following a strategy of a Manager he/she accepts the commission set and the leverage used by the respective Manager, taking into consideration that the Company has set a maximum leverage ratio for the Investor account which can be changed by the Company from time to time. Please refer to our website for the leverage ratio applicable to an Investor Account.

The Investor understands that bef ore copying a strategy of a Manager, he/she will need to allocate an amount equal or greater than the minimum investment amount set by the Manager. Such amount will be used to determine the volume ratio with which the Investor will open trades in respect to the Manager’s positions. Thereafter, the Company will proceed to activate such subscription and automatically execute, for the duration of the subscription, all necessary orders without consulting or obtaining approval or confirmation from the Investor. In cases where the volume ratio applied equates to trade volume below the minimum threshold allowed, no such trade will be executed. In cases where the Investor maintains an open subscription to a strategy and the investor account equity amounts to less than USD 1 and there are no open positions, such subscriptions will undergo automatic termination.

The Investor acknowledges and agrees that variations in the pricing may occur from the moment that the Investor selects to copy a specific strategy to the actual moment that the Investor starts copying such a strategy.

The Investor acknowledges and accepts that if he/she selects to copy the Manager’s open trades, the Company will open the position at the best available price at the time of copying and not the price at the time which the trade being copied was originally opened. If the relevant markets are closed at the time of copying, we will open a market order for you and once the market reopens, your order will be executed at the first available price.

Where the Investor is copying only new trades:

a) The Company will endeavor to open such positions as soon as possible after the time as the trades being copied and the prices the Investor will receive will be the prevailing market prices and can differ from those of the Manager due to a number of reasons such as timing and account type spreads.; and

b) All instructions and actions related to the copied trade will automatically be replicated in the Investor Account, including stop losses, take profits and the closing of trades.

The Company reserves the right at its absolute discretion to close any or all open position(s) of a Manager at any time and the Investor’s Account shall be also closed accordingly. In case the Manager account is deleted, all Investor positions will be closed and relevant subscriptions will be exited automatically.

The Investor irrevocably and unconditionally acknowledges and agrees that any description provided by the Manager in relation to the strategy, including the performance fee, the minimum investment amount, the strategy type and/or any other features, has not been approved by the Company. Furthermore, the Investor acknowledges that a Manager has full discretion in the portfolio selection which might, at times, be not according to what is described at the strategy. The Investor further acknowledges, agrees and undertakes to perform his/her own due diligence on the Manager and the strategy before investing with the relevant Investor Account.

The Investor acknowledges and agrees that the Company shall not be and is not liable for any losses incurred in the Investor Account. The Investor further understands that such losses may exceed the Investment Amount he chose to allocate on the strategy and even higher than the losses suffered by the Manager.

Manager

The Company reserves the right to reject and/or block the visibility of a strategy for any reason including without limitation the below:

a) The provided description of the strategy is not in accordance with the provisions of the Agreement and/or any other laws or regulations that govern the business relationship of the Manager with the Company and/or it contains illegal and/or unethical references, and/or it personal or other information not related to the strategy, and/or lacks inconsistency and/or provides false, misleading inf ormation and/or infringe third party rights, including trademark and other intellectual property rights;

b) The selected name for a strategy is misleading and/or insulting and/or contains racist or religious references and/or refers to illegal actions, and/or does not respect morality or ethical standards; and/or

c) The selected picture connected to a strategy presents a minor and/or is inappropriate and/or misleading and/or insulting of a race and/or any religion and/or refers to illegal actions and/or does not respect morality or ethical standards.

The Company reserves the right at its absolute discretion to close any or all open position(s) of a Manager at any time.

The Manager’s commission is calculated and paid to the Manager’s account at the closing of every trade subject to a High Watermark calculation performed at the Company’s discretion.

Limitations to copy trading service

The Company does not provide investment recommendations, investment advice, tax related or other financial related advice of any kind and/or investment management. Any explanation or information which we give as part of a copy trade or about the performance of the copy trade is not intended to be, and not be construed as advice. This information is provided solely for informational purposes.

Key risks of copy trading

By subscribing to a strategy, the Investor should consider his/her financial situation, including financial commitments. Copy trading is highly speculative, and losses can exceed the amount used to copy a strategy as a result of, including but not limited to the following:

a) Copied trades in amounts lower than the minimum trade volume threshold will not be opened;

b) Copy trading involves automated trading execution whereby trades are opened and closed in the Investor Account without the Investor’s manual consent or approval; and

c) Changes made by the Manager in relation to the Manager’s account, which affect the trading features of such account including but not limited account type, leverage and equity, might generate a materially different result for the Investor subscribing to the Manager. This can be due to a multitude of factors such as spreads, swaps, allocation ratios, price level timing and minimum volume threshold rejections.

Past performance, risk score, portfolio and any other information on our Copy Trading Platform are not reliable indicators off uture performance. The Company does not represent or guarantee that the Investor will achieve profits or losses similar to those shown on the Manager’s strategy. Furthermore, the Company does not represent or guarantee that the risk score of a Manager’s strategy will accurately reflect the risk of their future performance.

The copy trading platform has a number of functionalities that we may make available from time to time. However, we may add, remove, or change the availability and features of such functionalities at our absolute discretion and without giving prior notice.

The Manager and the Investor acknowledge and agree that are subject to limitations depending on their region.

Liability

Subject to the Applicable Laws and Regulations, the Company shall not be held liable for any losses arising from:

a) Actions taken by the Company to carry out the Investor’s written instructions; and/or

b) Decisions or actions taken by a Manager that an Investor has chosen to copy.